At Rainbowe, we pride ourselves on being an outstanding sock knitting machine manufacturer, backed by years of expertise and a commitment to customer satisfaction. We understand the concerns many beginners may have - the uncertainty of receiving a sock machine they are unsure of how to operate or dealing with potential failures. But don’t worry, because with Rainbowe, we can solve your concerns.
One-year warranty gives you peace of mind
To allay concerns about the durability and reliability of our sock machines, we offer a one-year warranty on our products. This warranty demonstrates our confidence in the quality of our machines and gives you peace of mind that your investment is protected.
Comprehensive support
Our commitment to customer satisfaction doesn't end with the sale. We go above and beyond to make sure you feel supported every step of the way. After purchasing RB sock machine, you will receive a detailed operating manual and instructional video, allowing you to easily become familiar with the machine's functions and operations.
And our support doesn’t stop there. Need help or have technical issues? no problem. With Rainbowe, you have the option of a video call with our technicians, who will guide you through the troubleshooting steps. Our goal is to minimize downtime and keep your production running smoothly.
Factory learning
For those who prefer a hands-on approach, we welcome customers to come directly to the factory to learn operating techniques. Our professional technicians are on hand to impart valuable insights and techniques, ensuring you have the skills and confidence to maximize the performance of your RB sock machines.
After-sales support resources
Additionally, our commitment to customer support extends to our online resources. Our website offers extensive after-sales support materials, including instructional videos covering a variety of troubleshooting scenarios, maintenance tips and frequently asked questions. Whether you are a seasoned professional or new to the field of sock knitting machinery, you will find valuable resources to enhance your experience at Rainbowe. Such as:
1. What should I do if I just receive a sock machine?
First, assemble U tube and waste barrel. If installed before shipment, it will increase the size and be prone to breakage.
Second, tighten the hoop with a flat-blade screwdriver and check all the connecting wires.
Finally, lift the sock machine head and press F3 to start idling for half an hour. If there is no abnormality, start threading.
Please watch the video for specific operation methods:
https://www.youtube.com/watch?v=0CBggey5G0w&list=PLvch4oabnBzKidSUDRe6WN6XyY8lDGSyl&index=28
2. How to set sock density?
Method one: Opening the sock machine density settings we find the numbers corresponding to the different parts of the sock. The higher the number, the denser the sock is.
Method two: Adjusting the tightness of the yarn can also adjust the sock density.
You can adjust the density of socks in the above two different ways and make socks with different tightness to meet different needs.
Please watch the video for specific operation methods:
https://www.youtube.com/watch?v=SE6aic1sAf0&list=PLvch4oabnBzKidSUDRe6WN6XyY8lDGSyl&index=8
3. How to replace jacquard needles?
First, unscrew the screws of the base and remove the base, pull out the damaged jacquard needle.
Second, take out the same model of jacquard needle, cut off the unnecessary part, and then insert the jacquard needle into the sock machine cylinder.
Finally restore the base.
Please watch the video for specific operation methods:
https://www.youtube.com/watch?v=jcP0YUNni_E&list=PLvch4oabnBzKidSUDRe6WN6XyY8lDGSyl&index=27
In conclusion
In short, choosing Rainbowe as your sock knitting machine partner means not only getting high-quality products, but also getting a trustworthy ally who is committed to your success. If you are interested in making socks or want more technical support, please contact us.
Whatsapp: +86 188 5750 4159
Email: ophelia@sxrainbowe.com
Facebook: https://www.facebook.com/sxrainbowe
Post time: Apr-11-2024