Testimonials

Recently, a customer sent feedback to Rainbowe, highly commending the production performance of a certain sock machine model and promptly indicating a new purchase intention. The customer wrote: "The results for this model are really good. I really congra...

Recently, Rainbowe received feedback from a customer. While discussing the shipping method, the customer expressed strong recognition of the company. The customer wrote: "Thank you so much, I'm very happy with your company. Really, I'm 100% successful in ...

Recently, the Rainbowe service team successfully helped a customer resolve an equipment connection issue. From fault diagnosis to cause confirmation, and finally to repair, the entire process was carried out step by step through remote communication. The c...

Recently, a customer reached out to Rainbowe with a technical support request, asking for a video on "how to set the dual needles to be in position." During the conversation, the customer said: "Need a video on how to set the dual needles to be in positio...

Recently, a customer sent feedback to Rainbowe confirming that their machine had returned to normal operation and that the yarn issue had also been significantly improved. The customer wrote: "Hi yes thank you it is running great now. Yarn is much better ...

Recently, an overseas customer sent a message to Rainbowe confirming that their ordered equipment had been successfully received. The customer wrote: "Hi friend! Just to let you know my order has arrived! Regards. Thank you!! 😊" From shipment and logi...

Recently, a customer inquired about which package contained their tagging machine. After checking the shipping marks, our sales representative provided the customer with the correct information — “Check the sock machine with shipping mark 14-8&...

Recently, Rainbowe received heartwarming feedback from a customer: a complete beginner with no prior experience in sock machine operation successfully produced their first pair of socks with our full support. Starting from scratch — no industry back...

Recently, we received heartwarming feedback from a customer. When we asked if they needed any support during production, here's what they said: "For now we don't need anything, everything has been very very good and went well. Whenever we had questions, w...

Recently, we received encouraging feedback from a customer. He is testing Rainbow spandex, rubber, and polyester yarns, while also learning to use the Mind Terry Sock RT software to create his own sock patterns. The customer wrote: "I am already doing som...